Privacy Policy

Last Updated: January 6, 2026

1. Introduction

Golden Maduro ("we," "our," or "us") operates goldenmaduro.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and purchase our products. By using the Website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you make a purchase or create an account, we collect personal information that you provide directly to us, including:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (optional)

2.2 Payment Information

Payment processing is handled securely by Stripe. We do not store your complete credit card information on our servers. Stripe collects and processes payment information in accordance with their privacy policy and PCI-DSS compliance standards.

2.3 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery
  • Communication: To send order confirmations, shipping notifications, and customer support responses
  • Account Management: To create and maintain your account
  • Marketing: To send promotional emails about new products or special offers (with your consent)
  • Analytics: To understand how visitors use our Website and improve our services
  • Legal Compliance: To comply with applicable laws and regulations
  • Fraud Prevention: To detect and prevent fraudulent transactions

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use:

  • Essential Cookies: Required for the Website to function properly
    • cart_session - Shopping cart data (expires after 30 days)
    • auth_token - Authentication session (expires after 7 days)
  • Preference Cookies: Remember your settings
    • language - Selected language preference (expires after 1 year)
    • region - Selected region (US/EU) (expires after 1 year)
    • cookie_consent - Cookie consent preferences (expires after 1 year)
  • Analytics Cookies: Help us understand website usage
    • _ga - Google Analytics (expires after 2 years)
    • _gid - Google Analytics (expires after 24 hours)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Website.

5. How We Share Your Information

We may share your information with third parties in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

  • Payment Processing: Stripe (payment gateway)
  • Email Services: Resend (transactional emails)
  • Shipping Carriers: Various carriers for order fulfillment
  • Analytics: Website analytics providers

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure database storage
  • Regular security assessments
  • Access controls and authentication

7. Your Rights and Choices

7.1 GDPR Rights (EU Residents)

If you are located in the European Union, you have the following rights under GDPR:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

7.2 CCPA Rights (California Residents)

If you are a California resident, you have the following rights under CCPA:

  • Right to Know: Request information about data collection and use
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: Not be discriminated against for exercising your rights

7.3 Marketing Communications

You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Note that you will still receive transactional emails related to your orders.

7.4 Exercising Your Rights

To exercise any of your rights, please contact us at the email address provided below. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using our Website, you are informed to the transfer of your information to these countries.

9. Children's Privacy

Our Website is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete the information.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 10 years for tax and accounting purposes.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Golden Maduro

Email: [email protected]

Website: goldenmaduro.com

14. Supervisory Authority

If you are located in the European Union and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.